Support for new customers
To discover how HBTech can benefit your organisation, contact us and one of our team will be in touch soon.
Getting help from HBTech is easy
Join our satisfied client base of over 100 organisations who trust us for our diverse managed IT support and solutions. Our responsive helpdesk works swiftly, meeting deadlines, and minimising employee disruptions.
Get in touch
Get in touch using our simple online form or give us a call on 023 8081 2888 or book a meeting.
We will get to know you
We’ll talk about your existing IT support and how we can help you accomplish your primary business goals with our IT support.
It’s easy to switch
We’ll manage the transition from your existing IT support provider from start to finish ensuring a smooth process and minimal impact to yourselves.
MANAGED IT SUPPORT
Experience the freedom to grow your business with our trusted IT support services.
We understand that you are the experts of your business, but do not necessarily have the time to be experts in IT.
We offer an established and exceptional managed IT support service that allows you to entrust all your IT to us, so you can focus your time and expertise on growing your business.
Managed IT Services
We work in partnership with our clients, offering proactive support and the assurance your IT infrastructure will continually perform. Our friendly team are highly skilled, communicate without jargon, and are motivated to find the best resolution in the fastest time.
Outsourcing your IT provides you with expert knowledge at your fingertips allowing you to prioritise your IT budget to where it will be the most effective.
Whether you require fully managed IT support or a co-managed support approach, we enhance the efficiency of your business infrastructure and deliver tailored technology solutions to drive your business’s success.
IT Consultancy
We offer a consultancy service designed to tailor IT services and technology to your unique business goals to drive success. We have the expertise to deliver a range of IT projects, from ad-hoc consultancy through to large-scale projects.
Whether you’re looking to take your business to the next level, improve efficiency or increase cyber security, you can trust you will always have access to expert and insightful IT solutions.
Our IT Support Services
Cyber Security
Protect your business from cyber threats with our tailored Cyber security solutions.
Cloud Services
Our cloud services, like Microsoft Azure, and Microsoft 365, empower remote work flexibility from your employees, anytime, anywhere.
Backups & Disaster Recovery
We offer backup support in both virtual and non-virtual environments, featuring local storage for fast restoration and automatic offsite backup for added protection.
Connectivity
We provide high-level business connectivity solutions that encompass Internet Services, Cabling, Networking and Large-scale fibre deployments, all designed to meet your specific needs.
Why HBTech?
Get help instantly
Our expert team are on hand to help you immediately through our telephone help desk. For more complex issues our engineers will be able to dial into your system to fix the issue remotely or visit you directly at your site.
Expert Advice
Our engineers are trained in providing expert technical advice and above all are easy to talk to.
The personal touch
We ensure you will know our engineers by name, and they will know you. There will always be someone for you to contact who understands your business and your IT needs.
Less user downtime and disruptions
Our helpdesk works to firm deadlines to ensure we get your employees back to work quickly and with minimal impact.
Regular service reviews
We continually review the services we provide to ensure we always meet your business requirements.
Going above and beyond
We appreciate that sometimes unfortunately within businesses the unexpected happens and therefore we ensure we are ready to go above and beyond to help.
“It’s our job to ensure our clients can always get on with theirs!”
Josh Lyden. Helpdesk ManagerFrequently Asked Questions
How much does IT support cost?
Our support pricing is flexible in its nature and can be rolled into a single price or granulated depending on your requirements. Our contracts are rolling monthly, there is no minimum contact length.
What is your average response time?
Target response times will vary depending on the severity of the issue and its impact on your business. Our helpdesk works to firm deadlines to ensure we get your employees back to work immediately and with minimal impact.
Are you a Microsoft-certified partner?
We are proud to be a Microsoft Silver Partner, a status that demonstrates Microsoft’s recognition of our expertise in Microsoft products. Offering a range of Microsoft products, our team provides you with the right solutions for your business. Tailoring support to your specific needs, our proactive team ensures you continually get the best out of Microsoft products.
Can you support companies that have remote workers?
Our Cloud Services enable your employees to work from anywhere at any time. We provide the infrastructure and hardware required to support remote working. Unlock the value of your business with our remote working services.